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Libby cut her risk management teeth while working on a life insurance claims team in her hometown before moving to NYC on a whim. She joined the Founder Shield team to help debunk the “uninteresting” aspect of insurance, challenging herself to convey its value and importance to the clientele who trust her. With a heart for small business, Libby has developed from the Operations Team to Account Executive for Cover Small Business (CSB). As she continues to grow professionally, her current passion project is making CSB everything it was created for — a seamless experience for small business owners.

What’s the Difference Between a Commercial Insurance Agent and Broker?

Asked by: Vivian T.

Libby_Sircy
Libby Sircy

Commercial Insurance Agent vs. Broker: Key Differences
While both commercial insurance agents and brokers can help businesses secure insurance coverage, they have distinct roles and responsibilities.
Commercial Insurance Agent
Direct Representation: An agent represents a specific insurance company and sells only that company's products.
Limited Options: This means you're limited to the products and services offered by that particular insurer.
Commission-Based: Agents typically earn commissions from the insurance company.
Commercial Insurance Broker
Independent Representation: A broker is an independent intermediary who represents the best interests of the client.
Multiple Options: They can shop around for the best coverage and rates from multiple insurance companies.
Fee-Based or Commission-Based: Brokers can be fee-based, meaning they charge a fee for their services, or commission-based, where they earn a commission from the insurance company.
Key Differences Summarized:FeatureCommercial Insurance AgentCommercial Insurance BrokerRepresentationRepresents a specific insurance companyRepresents the client's interestsProduct OptionsLimited to one company's productsAccess to multiple insurers and productsCompensationTypically commission-basedFee-based or commission-based
When to Choose a Broker:
Complex Needs: If your business has complex insurance needs, a broker can provide tailored solutions.
Multiple Locations: If you have operations in multiple locations, a broker can coordinate coverage across different states or countries.
Risk Management: Brokers can offer valuable risk management advice and help you develop strategies to mitigate risks.
When to Choose an Agent:
Simple Needs: If you have simple insurance needs and prefer a more straightforward approach, an agent may be sufficient.
Established Relationship: If you have a long-standing relationship with a particular insurance company, an agent can provide personalized service.
Ultimately, the best choice for you depends on your specific needs and preferences. Consider factors like the complexity of your insurance requirements, the level of service you need, and your budget.

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