Agent of Record

The definition of Agent of Record may refer to either a person or an entity. A person could be an insurance broker, an independent insurance agent, or a captive insurance agent, who is employed by the insurance company. An entity could be an insurance agency, such as a large broker dealer, or a managing general agent, who is appointed to oversee the underwriting and servicing of policies.

Responsibilities

Agent of Record is responsible for providing advice and assistance on a variety of matters related to the insurance policy, including policy changes, claims, underwriting, and billing. They serve as the primary contact between the policyholder and the insurer. Agent of Record is also responsible for ensuring that the policyholder is provided with all the necessary information and resources in order to properly understand and manage their policy.