Ascend Selected by The Baldwin Group to Automate Financial Operations Process to Improve Customer Experience, Broker Efficiency

SAN FRANCISCO, Oct. 4, 2023 /PRNewswire/

Ascend, the leading financial operations automation platform, has been chosen by Millennial Specialty Insurance, LLC, an indirect subsidiary of BRP Group, Inc. (NASDAQ: BRP), dba The Baldwin Group (“The Baldwin Group”), to modernize their agency bill workflows. Ascend will streamline the invoicing, premium financing, and carrier payables process for The Baldwin Group, increasing productivity and efficiency as well as improving the customer payment experience.

With Ascend’s industry-first automation platform, The Baldwin Group has a technology partner that is an end-to-end solution for agency bill premiums that eliminates the labor-intensive burdens associated with every transaction where premiums are collected by The Baldwin Group.

“With Ascend, we’re able to maximize the speed and efficiency at which we run our business,” said Carl Niedbala, Managing Partner of The Baldwin Group. “We’ve seen improvements across the board in terms of customer and team satisfaction, cash flow, and operational costs.”

Ascend is a financial operations automation platform that streamlines all Accounts Receivable and Accounts Payable-related tasks in the agency bill workflow. From digital invoicing to premium financing to carrier payables, Ascend seamlessly handles all the time-intensive and operationally expensive activities associated with the movement of premium and commissions through an agency. This increased efficiency empowers agencies to be more profitable with this reduction in back-office expenses, all while providing real-time transparency for agencies to provide the best in class customer service.

“We’re honored to be selected by The Baldwin Group as their agency bill operations solution,” stated Andrew Wynn, Co-CEO of Ascend. “It’s validation to our team that companies are seeing real world results when choosing us to simplify and modernize their agency bill workflows.”

About Ascend

Ascend is the industry-leading provider of financial operations automation software, dedicated to modernizing the insurance industry’s financial infrastructure. Ascend is the only solution designed to enhance agency management systems by streamlining the insurance life cycle for agency bill processes. By eliminating manual back office accounting tasks, improving cash collection cycles, and providing a best-in-class customer experience, Ascend significantly increases the productivity, efficiency, and profitability of agencies and brokerages. To learn more about how Ascend can transform your business, please visit www.useascend.com.

About The Baldwin Group Innovation Practice

The Baldwin Group is a risk management partner for rapidly evolving, high-growth companies with a mission to create the most seamless, intuitive, and responsive experience for purchasing and administering insurance for your company. For more information on how The Baldwin Group engineers risk management, please visit www.foundershield.com.